| Web 2 - Bits |
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According to a Forrester Research report released in 2008, by 2013, investment in customer-facing Web 2.0 technologies will outstrip spending on internal collaboration software by nearly a billion dollars. Social networking tools will be de rigeur in enterprises in 2009, so get your portfolios fitted with proper social tools, including contacts lists for professionals, discussion forums and other tools to help colleagues connect. Google recently launched voice and video chat for Gmail, adding a new dimension to the Web mail application used by more than 50 million users. In fact, what started as a simple messaging app is starting to look a lot like Microsoft SharePoint. The Google solution may not appeal to large enterprises, but, by effectively dropping its own lightweight version of Skype into a Web-based messaging system, Google is building a solution that will work for SMBs. According to a survey of eWEEK readers, blogs and wikis are the most broadly deployed apps in the Web 2.0 category. When asked which Web 2.0 technologies were deployed at their organizations, 49 percent of respondents said blogs and 48 percent said wikis. RSS came in a close third, selected by 43 percent of respondents. |

